Mo, P.K.H., & Coulson, N.S. (2008). Exploring the communication of social support within virtual communities:  A content analysis of messages posted to an online HIV/AIDS support group.  CyberPsychology and Behavior, 11, 371-374.

• Social support in HIV/AIDS - associations with:
  • immune functioning
  • coping strategies
  • quality of life
  • adherence to treatment protocols
  • psychology
• 5 common types are identified
  • informational
  • emotional
  • tangible
  • esteem
  • social networking
• Study - looking at an online support group - what types of messages are used?
• Procedure     
  • messages posted to a bulletin board
  • 171 sender names - most from the US, Europe, or Australia
    • 87.8% male (if that could be determined)
    • 97.9% reported being HIV-Positive
  •  Coded using the Social Support Behavior Code
• results
  • 986 messages contained at least one type of social support
    • information most likely - books, websites, advice on how to handle situations
      • sometimes reframed situations
      • teaching and coaching
      • experience sharing
    • emotional support
      • care and concern
      • physical affection
      • encouragement
    • esteem
    • compliments
    • validation
    • reducing blame/guilt         
    • network - expanding social network
    • tangible assistance - willingness to help
    • CONCLUSION - PROFESSIONALS NEED TO BE PART OF THESE GROUPS AS WELL TO MONITOR INFORMATION